VERSAND & LIEFERUNG
Bitte beachten Sie, dass es während der SALE-Zeiten zu längeren Versandverzögerungen kommen kann. Bitte rechnen Sie mit weiteren 3–5 Werktagen für die Bearbeitung und den Versand Ihrer Bestellung. Sobald Ihre Bestellung versandt wurde, halten wir Sie mit Ihrer Sendungsverfolgungsnummer auf dem Laufenden.
SHIPPING
EUROPEAN UNION SHIPPING
| SHIPPING OPTIONS | ESTIMATED DELIVERY TIME* | COST |
|
Express Shipping Belgium, Croatia, Denmark, France, Germany, Luxembourg & Netherlands |
2-3 Business days |
FREE €15 |
|
Express Shipping Austria, Hungary, Ireland, Italy, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain & Sweden |
3-4 Business days |
FREE €15 |
|
Express Shipping Czech Republic, Greece, Finland, Lithuania & Romania |
4-5 Business days |
FREE €15 |
|
Express Shipping |
5-6 Business days |
FREE €15 |
*All delivery times are estimated, we work closely with our our partners to deliver your parcel as fast as possible.
Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.
EUROPE (NON EU) & INTERNATIONAL SHIPPING
| SHIPPING OPTIONS | ESTIMATED DELIVERY TIME* | COST |
|
Express Shipping Europe (Non EU) |
3 - 5 business days |
FREE €50 |
|
Express Shipping UAE & Qatar |
3 – 5 business days |
FREE €50 |
|
Express Shipping International (Other) |
3 – 5 business days |
€60 flat rate All International orders |
*All delivery times are estimated, we work closely with our our partners to deliver your parcel as fast as possible.
Please note: We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia, Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.
For all US residents, please place your order on our US site here
Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.
The following countries reject any orders including adult toys, bondage, lubricants & beauty products; Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S), Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan.
TRACK AN ORDER
Once your order is shipped from our warehouse you will receive an email notification with a tracking number. If you wish to view the status and tracking of your order, please see the table below.
| SHIPPING PARTNER | STATUS/ TRACKING | |
| Europe | DHL | |
| International | DHL |
DUTIES AND TAXES
Duties and taxes (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information click here. Duties and taxes are non-refundable once your order has shipped.
CONTACT US
LIVE CHAT
Available Monday - Friday 9am to 5pm
Live Chat