Shipping & Delivery

Please note, due to increase in orders over SALE time there may be extended processing & shipping times. Please allow 3-5 business days for your order to be dispatched + additional shipping time.

We’ll keep you up-to-date with your tracking number once your order has shipped.

 

SHIPPING

• EUROPEAN UNION SHIPPING

  SHIPPING OPTIONS	ESTIMATED DELIVERY TIME*	COST
  Express Shipping Belgium, Croatia, Denmark, France, Germany, Luxembourg & Netherlands	2-3 Business days *During Sale periods dispatch may be delayed by 5-7 business days	FREE  Orders over €100 €15 Orders under €100
  Express Shipping Austria, Hungary, Ireland, Italy, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain & Sweden	3-4 Business days *During Sale periods dispatch may be delayed by 5-7 business days	FREE  Orders over €100 €15 Orders under €100
  Express Shipping Czech Republic, Greece, Finland, Lithuania & Romania	4-5 Business days *During Sale periods dispatch may be delayed by 5-7 business days	FREE  Orders over €100 €15 Orders under €100
  Express Shipping Bulgaria, Estonia, Latvia & Malta	5-6 Business days *During Sale periods dispatch may be delayed by 5-7 business days	FREE  Orders over €100 €15 Orders under €100

   *All delivery times are estimated, we work closely with our our partners to deliver your parcel as fast as possible.

  Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.

  
  
• EUROPE (NON EU) & INTERNATIONAL SHIPPING

  SHIPPING OPTIONS	ESTIMATED DELIVERY TIME*	COST
  Express Shipping Europe (Non EU)	3 - 5 business days *During Sale periods dispatch may be delayed by 5-7 business days	FREE  Orders over €275 €50 Orders under €275
  Express Shipping UAE & Qatar	3 – 5 business days *During Sale periods dispatch may be delayed by 5-7 business days	FREE  Orders over €250 €50 Orders under €250
  Express Shipping International (Other)	3 – 5 business days *During Sale periods dispatch may be delayed by 5-7 business days	€60 flat rate All International orders

    *All delivery times are estimated, we work closely with our our partners to deliver your parcel as fast as possible.

  
  Please note: We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia, Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.

  Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.

  
  The following countries reject any orders including adult toys, bondage, lubricants & beauty products; Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S), Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan. 

• TRACK AN ORDER

  Once your order is shipped from our warehouse you will receive an email notification with a tracking number. If you wish to view the status and tracking of your order, please see the table below. 
  
  

  	SHIPPING PARTNER	STATUS/ TRACKING
  Europe	DHL	Track My Order Track My Order
  International	DHL	Track My Order Track My Order

• DUTIES AND TAXES

  Duties and taxes (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information click here. Duties and taxes are non-refundable once your order has shipped.

CONTACT US

• LIVE CHAT

  Available Monday - Friday 9am to 5pm

  Live Chat

• EMAIL

  honey@honeybirdette.com