Country Preferences

We’ll keep you up-to-date with your tracking number once your order has shipped.

 


SHIPPING

  • SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST

    Express Shipping

    Belgium, Croatia, Denmark, France, Germany, Luxembourg & Netherlands

    2-3 Business days

    *During Sale periods dispatch may be delayed by 5-7 business days

    FREE 
    Orders over €100

    €15
    Orders under €100

    Express Shipping

    Austria, Hungary, Ireland, Italy, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain & Sweden

    3-4 Business days

    *During Sale periods dispatch may be delayed by 5-7 business days

    FREE 
    Orders over €100

    €15
    Orders under €100

    Express Shipping

    Czech Republic, Greece, Finland, Lithuania & Romania

    4-5 Business days

    *During Sale periods dispatch may be delayed by 5-7 business days

    FREE 
    Orders over €100

    €15
    Orders under €100

    Express Shipping

    Bulgaria, Estonia, Latvia & Malta

    5-6 Business days

    *During Sale periods dispatch may be delayed by 5-7 business days

    FREE 
    Orders over €100

    €15
    Orders under €100

     *All delivery times are estimated, we work closely with our our partners to deliver your parcel as fast as possible.

    Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.


  • SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST

    Express Shipping

    Europe (Non EU)

    3 - 5 business days

    *During Sale periods dispatch may be delayed by 5-7 business days

    FREE 
    Orders over €275

    €50
    Orders under €275

    Express Shipping

    UAE & Qatar

    3 – 5 business days

    *During Sale periods dispatch may be delayed by 5-7 business days

    FREE 
    Orders over €250

    €50
    Orders under €250

    Express Shipping

    International (Other)

    3 – 5 business days

    *During Sale periods dispatch may be delayed by 5-7 business days

    €60 flat rate

    All International orders

      *All delivery times are estimated, we work closely with our our partners to deliver your parcel as fast as possible.


    Please note:
     We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia, Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.

    Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.


    The following countries reject any orders including adult toys, bondage, lubricants & beauty products;
     Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S), Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan. 

  • Once your order is shipped from our warehouse you will receive an email notification with a tracking number. If you wish to view the status and tracking of your order, please see the table below. 

      SHIPPING PARTNER STATUS/ TRACKING
      Europe DHL Track My Order Track My Order
      International DHL Track My Order Track My Order
    • Duties and taxes (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information click here. Duties and taxes are non-refundable once your order has shipped.

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